FAQ
Why can’t I find a specific Last Minute Gourmet product at my local grocery store?
We do not have any control over the inventory your retailer chooses to carry. Our sales representatives can make suggestions, but the retailer makes the final decision as to what products they will sell. As a consumer, feel free to contact the manager of the store where you shop to inform them of your interest in Gourmet Kitchens, Inc. products.
What is freshness dating?
Freshest or Sell By dating usually indicates how long the product will be at its best. GKI uses both “Sell By” and “Use By” dates on most products so consumers can easily see when the product should be consumed.
What does the "Use By" date mean?
The “Use By” date on a food product is the date which the manufacturer recommends the product be consumed by.
What is the “Sell By” date?
The “Sell By” date on a food product is the date which the manufacturer recommends the product be sold by.
What is the lot code?
The lot code is a series of numbers coded onto the product package that indicates the specific date of production.
Where can I find the lot code?
The lot code is located on either the front of the package, usually near the “Sell by Date” and “Enjoy by Date” or on the back of the label near the ingredient and nutrition statement.
What is a UPC?
The Universal Product Code symbol is the bar code that is printed on the package, with several black vertical lines and a group of numbers printed underneath. It is used as an inventory control for both GKI and the store.
Where can I find the UPC?
The UPC is visible on the outside packaging of all products.
Are your products tested?
Yes, all GKI products are tested thoroughly to ensure quality, safety and taste.
What do I do if my product’s packaging is damaged?
GKI does not recommend consumption of a product with damaged packaging.
My GKI product package is damaged, can I return it?
It is up to the retailer of your product to accept returns.
Do GKI products contain ingredients I’m allergic to?
GKI products may contain allergens. However, if a common allergen is in the food, it will be listed on the ingredient statement even if it appears in small quantities, and will also appear separately underneath the ingredient list.
What are you recommended microwaving heating tips?
In addition to recommendations made by your microwave manufacturer, GKI offers these tips for microwave heating:
- Read the package directions carefully. Instructions differ depending on the product and packaging.
- Remember that microwave ovens vary in heating speed. Suggested heating times may need to be adjusted.
- Use the heating time given on the package as a guide, but also check for doneness as your food heats.
- If uncertain what temperature the food should be cooked to, consult the ADA website, Home Food Safety, Its In Your Hands at www.homefoodsafety.org.
Where can I find nutritional information for GKI products?
You can find nutritional information on the product package or individual label.
What does GKI make besides sandwiches and salads?
GKI has an entire product line of microwave prepared meals, service case items, prepared Hispanic meals, raw foods for grilling, cooking and baking, microwaveable fully prepared side dishes, natural pizzas, natural soups, heat and serve family meals, dips, desserts and many others. Visit our Products section to see many of the products GKI currently offers.
Where is GKI located?
Gourmet Kitchens, Inc. is located on Chicago’s near west side at 200 N. Artesian Ave.
